Personal Services

**All businesses should refer to the Oregon Health Authority for complete guidance **       

Phase 2: Personal Services (hair stylists, salons/barbers, massage, massage therapists, acupuncture, nail salons, aestheticians, etc.)

Physical Distancing
  • Limit Number in Waiting Areas for social distancing
  • Determine, in cooperation with business management as necessary, the maximum occupancy of the business to maintain at least six (6) feet of physical distancing between clients and limit admittance accordingly
  • Maintain 6ft Distancing (placing signs and markers recommended)
  • Have clients wait in their car or outside to be contacted when the provider is ready for the appointment
Prevention Practices
  • Appointments will be required, with pre-appointment health check
  • Maintain a customer log; contact tracing will be done through appointment logs
  • Remove all magazines, newspapers, snacks and beverages from waiting areas
  • Pre-Appointment Health Questionnaire for incoming customers (COVID-19 contact, symptoms, etc.)
  • Frequent use and positioning of hand sanitizer and washing hands
  • Require face coverings by employees and clients (depending on services provided)
  • Frequent cleaning/disinfection of commonly touched surfaces
  • Assign one provider per client throughout the encounter
  • Drape each client in a clean cape, if applicable, for the service. Businesses may consider using disposable capes for one-time use
  • Wear a clean smock with each client. Businesses may consider using disposable smocks/gowns for one-time use
  • Wash hands with soapy, warm water, for a minimum of 20 seconds between each client service
  • Request that clients wash hands with soapy, warm water, for a minimum of 20 seconds prior to receiving service
  • Wash hands after using the telephone, computer, cash register and/or credit card machine, and wipe these surfaces between each use
  • Ensure all sinks in the workplace have soap and paper towels available
  • Post handwashing signs in restrooms
Monitoring for Symptoms
  • Temperature checks for employees (recommended)
  • Encourage employees to self-monitor for influenza-like illnesses (ILI) AND COVID-like signs and symptoms. No contact tracing is required unless a COVID + case occurs.
  • Immediately send home any employee with COVID-19 like symptoms (cough, fever, shortness of breath, etc.) and not allow the employee to return to work until at least 72 hours after fever and other symptoms have resolved without medication.


Benton County Back to Business Guide

Oregon Health Authority Sector-specific Guidance


Businesses can use this tool to understand which guidance to follow for reopening 

See the Governor's website for Guidance Written in Additional Languages

Guidance Written in English: