Retail (Essential and Non-Essential)

**All businesses should refer to the Oregon Health Authority for complete guidance **

Phase 2: Retail (Essential and Non-Essential)

Physical Distancing
  • Maintain 6ft Distancing (placing signs and markers recommended)
  • Limit the number of customers in the retail store and focus on maintaining at least six (6) feet of distance between people and employees in the store
  • Post clear signs (available at listing COVID-19 symptoms, asking employees and customers with symptoms to stay home, and listing who to contact if they need assistance
  • Frequently clean and sanitize work areas, high-traffic areas, and commonly touched surfaces in both customer/public and employee areas of store
  • Use signs to encourage physical distancing
Prevention Practices
  • Frequent use and positioning of hand sanitizer and washing hands
  • Frequent cleaning of commonly touched surfaces
  • Use of cloth face masks if social distancing cannot be done
  • Installation of physical barriers between cashiers and public
  • Flow of customers (one-way down aisles) (Recommended)
  • Limit number of customers in store
  • Retail stores may require that customers wear face coverings (clear signs must be posted) 
Monitoring for Symptoms Encourage employees to self-monitor for influenza-like illnesses (ILI) AND COVID-like signs and symptoms. No contact tracing is required unless a COVID + case occurs


Benton County Back to Business Guide


Businesses can use this tool to understand which guidance to follow for reopening


See the Governor's website for Guidance Written in Additional Languages

Click Here for Guidance in Additional Languages

Guidance Written in English: